Apurv Agrawal

News

1. Sovereign Wealth Funds chase AI infrastructure boom

2. AI Capex Boom Could Turn Into Investment Bust, BIS Warns

3. Indian IT Firms See Agentic AI Opening $400 Billion Opportunity

4. OpenAI Hires Uber Veteran Prabhjeet Singh for India Push

5. Adani, Jabil Plan AI Data Center Hardware Platform in India

6. Arun Misra May Take over as Vedanta CEO in August

Apurv Agrawal is reworking one of the most important layers of business infrastructure: customer conversations. Through SquadStack, he is building an AI-native contact center model that combines automation, distributed work and outcome-based engagement. 

His early interest in decentralized work came from efforts to connect people to opportunities at scale, a theme that now runs through SquadStack’s platform. The company aims to move customer operations away from seat-based models toward systems that optimize conversions, resolutions and customer satisfaction. 

Agrawal’s profile reflects how AI can improve enterprise productivity while expanding remote work opportunities, especially for workers outside large metros.